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Customer Service Coordinator Cover LettersA customer is satisfied when he gets good pre-sales and post-sales service. Post-sales service is more important because customers feel that they are neglected once an organization earns profit. Thus, today customer service is given utmost importance to assure satisfaction of customers, and succeed in the long run. For working as a customer service coordinator, the candidate must possess good communication skills and complete knowledge of the product or service he is working for. Besides a well written resume, a well written cover letter is also essential, such that one gets a competitive edge over the other aspiring candidates for the same. Usually, someone with a high school education and good communication skills can work in this profile. The scope is very wide, as customer service executives are needed in almost all fields like travel and tourism, hospitality, products, services, etc., one can work in different fields. 1. Cover Letter Example (for an experienced candidate) 4633 University Hill Road Scott Street Poughkeepsie, NY 12601 Phone: 217-629-8939 Email Address: TonyCLevy@example.com To, Re: James Mark, Team Leader, BrainOne, Project - B Dear Mr. Baker, I am Tony Levy and it is from Mr. Mark, that I came to know about the job opening in BrainOne. Mr. Mark is a friend of mine, and he informed me that you are currently looking for customer care representatives. I would like to inform you that I have an experience of a year, and wish to apply for this position. I am an Arts graduate and am currently working with Fresco Ltd. as a customer care associate. I have a strong command over English and Spanish. I am good at problem solving, and can take immediate actions and decisions. I am well acquainted with various computer applications, such as MS Excel, MS Word, MS Access, etc. Working with BrainOne I would get a chance of working with the second largest organization of New York. It would give me a chance to grow and excel in my field. In turn, I promise of utmost dedication and sincerity at work. Please review my resume enclosed herewith. Regards, Tony C. Levy Enclosure: Resume 2. Cover Letter Sample (for a fresher) 4633 University Hill Road Scott Street Poughkeepsie, NY 12601 Phone: 217-629-8939 Email Address: TonyCLevy@example.com To, Dear Mr. Baker, I am Tony Levy, and I wish to apply for the post of Customer Service Coordinator, as advertised in NY Times, dated January 2, 2014. I have recently completed my high school education, and am looking forward to work in the customer service sector. I have a good command over spoken and written communication in English, and have proficient knowledge of computer and Internet operations. I am 18 years old, and thus, I meet all the criteria mentioned in the job advertisement for the said position. I request you to review my resume, and call me for any further information or clarification. Looking forward to meet you at the earliest. Thank you Regards, Tony C. Levy Enclosure: Resume
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