Account Manager Resume

An account manager's duties vary according to the type of work he is supposed to complete in a particular organization. He is responsible for relationship management with customers, solving their queries, efficient management of client accounts, quality conformance, satisfying doubts and problems of existing customers and looking for potential clients. He has to manage accounts and constantly search for potential clients, so that there will be an increase in the business of the organization.

Preparing reports, managing customer accounts, persuading potential customers, ensuring customer satisfaction by fulfilling their requirements and needs, etc., are also a part of the manager's duties on the whole. He needs to have knowledge about accounting and finance functions and correspondence along with different software applications used for maintaining accounts and reporting consequently. Besides, he should be persuasive and an excellent negotiator having strong interpersonal skills.

The professional also needs to focus on the revenue aspect and function as a link between customers and sales department of the company and provide detailed report about accounts if required by the top administration officials of the company.

Alfred M. Loyd
176 Southern Avenue
Ware, MO 63050
636-944-0258
alfredmloyd@example.com

Career Objective:

Aspiring for a key Account Manager position where I would get an opportunity to use my skills and talents and work towards the growth of the organization by maintaining existing customers and seeking out potential clients.

Profile summary:

• Expertise in managing accounts
• Sound technical knowledge of relevant software applications required for account management
• 2 years of experience as an assistant accounts and finance manager
• Currently performing as an accounts and administration manager

Skills:

• Efficient management of accounts
• Customer relationship management
• Well acquainted with the principles of financial accounting
• Efficient in achieving targets and quick in solving customer queries
• Good integration and interpersonal skills

Technical skills:

• Well acquainted with CRM (Customer Relationship Management) software
• MS Office: MS Excel, Word, PowerPoint, Outlook
• Knowledge of implementation of ERP (Enterprise Resource Planning) accounting software
• Familiar with the latest versions of accounting management software applications

Education:

• Bachelor's Degree in Accounting and Finance, University of Missouri, 2008
• Master's Degree in Business Administration (Financial Accounting), University of Missouri, 2010
• Diploma in Cost and Management Accounting, KYC Institute of Accounting, 2012

Certifications:

• Certification courses in French and German languages, 2013
• Certified Management Accountant (CMA), 2011

Professional experience:

Accounts and Administration Manager:
Jones Sellers Ltd., CA, 2012 - Present

Duties:

• Handled correspondence functions
• Performed account management and customer relationship management
• Planned strategies to persuade potential customers and seek new clients with constant attention on customer satisfaction and improvement
• Directed reporting processes and thereby facilitated in decision-making for top executives
• Managed the preparation of final accounts and business reporting

Assistant Accounts and Finance Manager:
Yemin Trading MGY from 2010 - 2012

Duties:

• Assisting in managing clients' accounts and helping them in tendering process
• Function as an intermediary between clients and sales department of the company
• Assisted in the implementation of ERP that added to efficient management of accounting functions and helped to achieve operational objectives
• Provided assistance to strategic executives to form policies related to the area of finance
• Discharged functions such as organizing accounts and updating the documents, handling clients, attracting potential customers, solving queries, working as a negotiator for raising finance and helping in creating additional client accounts

Achievements:

• 'Consistent Performer' award for achieving targets established by the company
• Accounted for the yearly growth in client network by 37%

Affiliations: